– To understand our policies on the information we collect from you, how we use this information, and how we look after your privacy; please look under the first heading.
– If you were directed here from our cookie banner, you will see all the details about the cookies we use under the second header.
– If you are concerned about how your credit / debit card details are used when purchasing from our website, look under the third heading. This lists the payment providers we use and who has access to your details.
This is the privacy notice of Tummah Ethical Trade Limited. In this document, “we”, “our”, or “us” refer to Tummah Ethical Trade Limited.
Tummah Ethical Trade Limited regards protecting your privacy and confidentiality as an important part of our relationship with our customers. We understand that all users of our website are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party. Our policy is both specific and strict and complies with New Zealand law and internet privacy standards.
If you think our policy falls short of your expectations, that we are failing to abide by our policy, or if you have any further questions regarding this policy, please contact us at firstname.lastname@example.org.
What personal information do we collect from you?
When you voluntarily use our website, you may, as appropriate, be asked to enter your name, email address or other details to help us provide you with the best service possible. Any information collected by Tummah Ethical Trade Limited is collected via correspondence from you or your company and includes the following situations:
– When signing up to our mailing list.
– When you register for an online account.
– As you place an order on our website. Information collected here may include your name, email and postal address. We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. Information about credit card details is available later in the policy under the tab ‘Payment Information’.
– You fill out a contact form.
– You enter any other information on our website, or provide information via telephone or email communication.
Although we do not disclose your personal information to any third party (except as set out in this notice), we do receive data which is indirectly made up of your personal information, from Google Analytics. No such information is identifiable to you.
You are most welcome to opt out of Google Analytics and you can rest assured that doing so will not affect your use of our website. To find out how to opt out of being tracked by Google Analytics please follow this link.
How do we use your information?
Tummah Ethical Trade Limited will never sell or rent your personal information to third parties!
Any details collected from Tummah Ethical Trade Limited customers is required to provide you with our products and a high level of customer service. Further, correspondence is recorded in order to provide service references. Information collected is used in the following ways:
– to provide you with the services which you request.
– verifying your identity for security purposes.
– for marketing our services and products.
– to improve our website.
– to personalise your experience and allow us to deliver more specific content to you.
Information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.
Tummah Ethical Trade Limited does not sell, rent, or otherwise transfer to outside parties your personally indefinable information unless we provide users with advanced notice. This however does not include website hosting partners and other third parties who provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service (for example courier companies).
These third parties are prohibited from using your personally identifiable information for any other purpose!
Tummah Ethical Trade Limited does not share any information with third parties for any unknown or unrelated uses.
We are subject to the law like everyone else. Therefore, we reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
How is your information protected?
We keep our website as secure as possible by ensuring our website is scanned on a regular basis for security holes and known vulnerabilities.
The information you enter on our website is encrypted via our site wide Secure Socket Layer (SSL) technology. To check if a website is secure, look for a closed padlock symbol before the URL. Also, the start of the website address changes to add an ‘s’ and read ‘https’. If you do not see these visual aids when visiting our website and/ or are concerned about the security of our website, please contact us.
Stored information is contained on secure networks and is only accessible by a limited number of persons who have special access rights and who are required to keep the information confidential.
Your credit card information is never made available to Tummah Ethical Trade Limited as all transactions are processed through secure gateway providers. You can read about this further later on in this policy under the tab ‘Payment Information.’
Access to collected information
You have the right to view and change any personal information we hold about you at any time. If your personally identifiable information changes/ the stored information is inaccurate, or if you no longer desire our service; you may correct, update, delete or deactivate by emailing us at email@example.com. You can also update your details on your account page.
To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.
Tummah Ethical Trade Limited uses personally identifiable information for essential communications, such as emails (including throughout the purchasing process), accounts information, and critical service details. We may also send you occasional promotion emails, but only if you want us to and have communicated this to us by signing up to our mailing list. If at any time a customer wishes not to receive such correspondence, an unsubscribe link will be present on every promotional email we send to you (as per Anti-spamming laws). Alternatively, you can email us at firstname.lastname@example.org. It is our policy to immediately remove any person from any mailing list upon that person’s request.
Note: if you unsubscribe from our mailing list, you will still receive order related emails if you place another order on our website in the future.
Can you follow external links?
What are ‘cookies’ and do we use them?
Why do we use ‘cookies’?
Do you have to accept ‘cookies’?
How you receive cookies is up to you. Most browsers automatically accept cookies but you can usually adjust settings so that your computer either warns you each time a cookie is being sent, or declines cookies. Information on how to do this varies between browsers.
What ‘cookies’ do Tummah Ethical Trade use for their website?
Althought not required by law to disclose specific cookies we use on our website, we are more than happy to. Tummah Ethical Trade is set up with a focus on conducting business in an honest way. To achieve this, we believe it is important to be open and transparent. On our website the following cookies are present:
|etBloomCookie_optin||Elegant Themes||1 day||This is used for the subscribe opt in forms on the website.|
|wfvt_||Wordfence||30 minutes||Is used to determine whether a visit is new or not.|
|wfwaf-authcookie-||Wordfence||1 day||It is used to authenticate user’s login request.|
|woocommerce_cart_hash||Woocommerce||At end of session||Contains a unique id that associates you with the products in your shopping cart.|
|woocommerce_items_in_cart||Woocommerce||At end of session||Contains the number of products in your shopping cart.|
|wordfence_verifiedHuman||Wordfence||1 day||Identifies whether the visitor is human and not an automated bot.|
|wordpress_||WordPress||End of browser session||WordPress uses these cookies to store your authentication details, and their use is limited to the admin console area.|
|wordpress_logged_in_||WordPress||End of browser session||WordPress uses this cookie to indicate when you’re logged in, and who you are, for most interface use.|
|wordpress_test_cookie||WordPress||End of browser session||The cookie is used to check whether your web browser is set to allow, or reject cookies.|
|wp-settings-, wp-settings-time-||WordPress||1 year||WordPress uses this cookie to customize your view of admin interface, and possibly also the main site interface.|
|wp_woocommerce_session_||Woocommerce||3 days||Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.|
|_ga||Google Analytics||2 years||Used to distinguish users.|
|_utma||Google Analytics||2 years||Determines how many unique visitors there are on the website.|
|_utmb||Google Analytics||30 minutes||This works with _utmc to calculate the average length of time you spend on our site. This cookie expires when a user pauses on a page on your site for longer than 30 minutes.|
|_utmc||Google Analytics||End of browser session||This works with _utmb to calculate when you close your browser.|
|_utmz||Google Analytics||6 months||This provides information about how the user reached the site (e.g. what website they came from).|
Unfortunately, if you prevent their use, you will not be able to use all the functionality of our website.
The name that will appear on your statement will be TUMMAH ETHICAL TRADE.
eWAY Payment Gateway
Tummah Ethical Trade Limited uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of New Zealand merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.
– Payments are fully automated with an immediate response.
– Your complete credit card number cannot be viewed by Tummah Ethical Trade Limited or any outside party.
– All transactions are performed under 128 Bit SSL Certificate.
– All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
– eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Tummah Ethical Trade Limited.
When you pay with PayPal, you should see one of the following references in your bank statement for the transaction:
PAYPAL *TUMMAHETHIC or PAYPAL *TUMMAHETHICALTRADE.
With POLi your credit/ debit card is never used, as instead it is all done through your internet backing. To find out more click here.